Find the answers to all of our most frequently asked questions.

How do I get started?

You can book and move in online through our website, or contact us and we’ll send a secure link to your phone or email. Once you’ve completed the sign-up, we verify your ID, confirm payment, and send you a gate PIN along with a map to your storage space. You’re ready to move in—just remember to bring your own padlock.

What can’t I put into storage?

We do not allow the storage of flammable, dangerous, perishable, illegal, stolen, or environmentally harmful goods.

Do I need insurance?

We highly recommend insuring your items while in storage. Most insurers can extend your policy to cover your stored goods, often at no extra cost—just let them know you're storing with us.

How secure is my space?

Each storage space is secured with your own padlock, so only you have access. Our entire facility is fenced and accessible only via PIN entry through a secure electric gate. We also have 24/7 camera surveillance for extra peace of mind.

Is there a minimum storage period?

Our minimum charge is for one month, but you're welcome to use your unit for as little as one day. We just ask that you give us 14 days' notice before moving out.

How do I pay?

Payments are made in advance via automatic debit from your bank account or credit card each month. We also require a one-month bond, refunded when your space is vacated clean and empty.